Absolutely, in almost every Victorian home. A modern reverse cycle system transfers heat rather than creating it, delivering 3.5–4.5 kilowatts of heat per kilowatt of electricity. Gas ducted heaters burn fuel at 65–90% efficiency — meaning every unit of energy delivers less than one unit of heat. At typical 2026 Victorian energy prices, reverse cycle heat costs roughly half to a third as much per unit of warmth.

A standard installation of a ducted reverse cycle system typically takes one day. In some instances, an installation with multiple complexities such as poor access, restricted roof space or split level homes may roll over into a two day installation.

Majority of the manufacturers include a standard 5 year warranty on the indoor and outdoor units, in some cases an option to upgrade to a 7 year warranty is also available. All work is completed in compliance with the relevant Australian Standards, giving customers peace of mind knowing that workmanship is guaranteed for 6 years.

Yes, unlike a lot of company's that claim to care but then disappear once your hard earned money hits their bank accounts. At Custom Heating & Cooling we check in to see if your systems operating correctly and will always have time for past customers.